Digital Downloads are just that- they are Digital Files- PNG Transparent background. You may use this design to print shirts and other crafts up to 100 sales. For extended use beyond 100 sales please contact me for extended licensing. This file can also be used for personal use. You cannot resell this/these image(s). You do not own the rights to this design and all rights to the art remain with Sunshine and Pixels. Please note that images on everyone’s computers vary as far as color and size. Please do not share this file, alter or sell this designs.
Digital Designs: Because the product is instantly delivered to you, no returns/refunds will be accepted. However, if you have any questions, please feel free to contact me. I try to return all messages within 24-48 hours.
Turnaround time for:
- Sublimation transfers is 3-5 business days
- DTF Transfers is 5-7 business days
Please note that Processing time and shipping time are SEPARATE. Shipping is detrmined by the shipping method you choose at checkout and it does not impact processing time. They are two separate timeframes.
Also, we do not have control over postal carriers or the weather so if your shipping time is delayed by the carrier and you do not receive an item when you need it, there will be no returns. If you need it to arrive at a certain time, guaranteed, I would recommend selected the expedited shipping option (Expediting shipping does NOT change the "processing" time). We do not offer refunds on transfers.
If there are any issues with your order, please contact us at Info@sunshineandpixels.com and provide photos of your order. Please note if replacement prints are sent, they will be sent via USPS First Class Shipping (with an option for you to pay to upgrade shipping) and you may be asked to return the transfers for inspection prior to replacements being sent.
Don't hesitate to reach out with any questions… before or after your purchase. We are here to help!